Shipping policy

Shipping & Delivery Policy

At Habita Decor, we ship orders across the contiguous United States and Canada. All products are shipped directly from our network of fulfillment warehouses to ensure prompt delivery.

Order Processing & Handling

  • Processing Time: 1 to 2 business days (Monday – Friday).
  • Daily Order Cut-off Time: 5:00 PM EST. Orders placed after 5:00 PM EST, on weekends, or on public holidays will begin processing on the following business day.

Domestic Shipping (United States)

  • Estimated Transit Time: 1 to 8 business days (Monday – Friday).
  • Total Estimated Delivery Window: 2 to 10 business days from order date.
  • US Shipping Rates: Free standard shipping is offered on most items across the United States. If an item qualifies for free shipping, a "Free Shipping" badge will appear near the price on its product page. For items that do not qualify for free shipping, standard rates are calculated dynamically at checkout before you purchase.

International Shipping (Canada)

  • Eligible Products: Select products are available for shipping to Canada. Availability is indicated on individual product pages and checkout.
  • Estimated Transit Time: 5 to 12 business days (Monday – Friday), depending on customs clearance and final destination.
  • Total Estimated Delivery Window: 6 to 14 business days from order date.
  • Canada Shipping Rates: Shipping costs for Canadian orders are calculated dynamically at checkout based on package weight, size, and destination postal code.
  • Customs, Duties & Taxes: Canadian orders may be subject to import duties, VAT, sales taxes (GST/PST/HST), and carrier brokerage fees upon arrival. Unless explicitly stated at checkout, these charges are the responsibility of the customer.

Multiple Shipments

Because items ship directly from the nearest available fulfillment warehouse, orders containing multiple products may arrive in separate packages with distinct tracking numbers at no additional charge.

Order Tracking

Once your order has shipped, you will receive an automated shipping confirmation email containing your tracking number and carrier details.

Delivery Support

If you experience any delivery delays, customs holds, lost packages, or tracking issues, please reach out to our customer support team immediately at hello@habitadecor.com. We are happy to assist you!